Terms and conditions

These terms and conditions apply to the use of this website at www.peachykeenclothing.co.uk . By accessing this website and/or placing an order, you agree to be bound by these terms and conditions.
Using this Website indicates that you accept these terms regardless of whether or not you choose to register with us or order from us. If you do not accept these terms then we advise you to not use this website.
We may revise these terms and conditions at any time by updating this posting. You should check this Website from time to time to review the then-current terms and conditions because they are binding on you. Certain provisions of these terms and conditions may be superseded by expressly designated legal notices or terms located on particular pages of this Website. If you do not wish to accept any new terms and conditions after we have given notice, it is advised that you should not continue to use this Website.

ORDERING FROM US
You are deemed to place an order with us by ordering via our online checkout process. We will send you an order acknowledgement by email, detailing the products you have ordered.

Our acceptance of an order takes place when we dispatch the order to you. When we dispatch the order the purchase contract will be made even if your payment has been processed immediately unless we have notified you that we do not accept your order or you have cancelled your order for any reason.

We may refuse to accept an order:

(a) Where goods are not available

(b) Where we cannot obtain authorisation for your payment

(c) If there has been a pricing or product description error

(d) If you do not meet any eligibility criteria set out in our terms and conditions

(e) If the order is to be delivered outside of Europe.

(f) If we believe your order is for commercial or other non-domestic concerns.

We reserve the right to cancel any order that we deem offensive.

Please check all order details before committing to purchase as we DO NOT allow any amendments to be made once the order is placed as every item is handmade to order. Please ensure you have taken our turnaround time weeks into consideration when ordering (found on our home page), although more often than not we are a lot quicker than this. However this does not include postage time, the standard is 2nd class signed for so please allow 3 working days additional for this. We do send all items tracked so once a signature is provided at your end our contract with you has finished and any discrepancies will need to be dealt with through Royal Mail.

All items are handmade to order and this is a process that takes a lot of time and hard work so please appreciate there are issues that can arise but we do work hard to reduce these and provide the best standard possible.

We aim to keep you updated throughout the process of your order from production to sending your item(s).

DISCOUNT CODES

Discount codes can only be used on full priced items and can not be used on the shipping costs, PKC reserves the right to cancel discount codes at any time.

RETURNS & EXCHANGES

If you return an item because of an error on our part, or because it is defective, we will happily refund the full value of the item and your costs in returning it to us.

We regret that postage and packing costs for these items cannot be refunded.

Please contact us via our contact form, email adress, or social media pages to ensure any problems are rectified.

If a discount was applied to your original order, the amount refunded will be adjusted to allow for the revised order value and appropriate discount level.

We will be unable to accept the return of any item where there is evidence that washing instructions have not been followed.

DISCLAIMER

While we try to ensure that the information on this Website is correct, we do not warrant the accuracy and completeness of the material on this Website. We may make changes to the material on this Website, or to the products and prices, at any time without notice. The material on this Website may be out of date, and we make no commitment to update such material.

SECURITY

PKC takes the privacy of customers seriously and we are committed to protecting your data, for security reasons PKC strongly recommend that you  only use the secure payment facilities provided on our website.

CONSENT

When you shop on PKC'S website, we ask you to input personal information such as your name, e-mail address, billing address, delivery address, telephone number, product selections and credit/debit card information.
When you submit your personal information on this website you will be asked to consent to the processing and transfer of your personal information at the checkout stage, as set forth in this policy.